Scope of Applications

Article 1

1. This document (“Terms and Conditions”) describes the terms of experience agreements and related agreements (collectively “Experience Agreements”) concluded between ROOM. (“ROOM”) and its guests (“Guests”). Any items not stipulated in this Terms and Conditions shall be determined according to the laws of Taiwan (R.O.C.) or generally established custom.
2. Notwithstanding the above, in cases where ROOM accepts a special agreement, insofar as such special agreement does not violate the laws of Taiwan (R.O.C.) or generally established custom, such special agreement shall have precedence over this Terms and Conditions.
3. Words importing the singular include the plural and vice versa.

Requesting an Experience Agreement

Article 2

1. When requesting an Experience Agreement with ROOM, please provide ROOM with the following information.

• (1) Names and contact information of Guests
• (2) Dates of experience and estimated time of arrival
• (3) Experience fee (normally the basic experience fee as specified in Table 1 below)
• (4) Other items as specified by ROOM

2. If Guests wish to extend their experience beyond the dates specified in Paragraph 1 (2) above and have requested during their experience, ROOM will process such request as an offer for new Experience Agreements at the time such request is made.

Effective Date of Experience Agreements

Article 3

1. Experience Agreements become effective when ROOM approves the request described in Article 2 above. However, this will not apply if it is proved that ROOM did not approve the request.
2. When Experience Agreements become effective as described in Paragraph 1 above, Guests shall pay ROOM an amount of $8,000 NTD as deposit (request fee).
3. Firstly, the request fee described in Paragraph 2 above will be applied to final experience fee that Guests are required to pay. Secondly, in the event of any of the conditions described in Articles 7 and 13 below, such request fee will be applied to cancellation fee and then to compensation. Thirdly, if there is any balance remaining, it will be returned to Guests at the time the fees stipulated in Article 12 are paid.
4. If Guests do not pay the request fee described and as stipulated in Paragraph 2 above, by the payment due date specified by ROOM, their reservation becomes immediately null and void, provided that ROOM has notified them of the payment due date in advance.

Special Agreements in Which Payment of the Request Fee is Not Required

Article 4

1. Notwithstanding Article 3 Paragraph 2 above, after entering Experience Agreements, ROOM may in some cases offer a special agreement in which payment of the request fee will not be required.
2. If ROOM did not request payment of the request fee described in Article 3 Paragraph 2 above when accepting the request for Experience Agreements, or did not specify a payment due date, Experience Agreements will be treated as a special agreement as described in Paragraph 1 above.

Prohibitions

Article 5

1. Guests are not allowed to assign or resale Experience Agreements, , or let others use ROOM’s facilities for Guests only without ROOM’s prior written consent
2. Guests could invite no more than 2 people to visit ROOM, each could experience for maximum 3 hours.
3. ROOM only accept guests over 21 years old. 
4. Pets are not allowed inside the ROOM.
5. Before the date of experience, ROOM may contact Guests through the contact information provided based on Article 2 Paragraph 1 above for confirmation of bookings, etc. In this case, Guests will response unless there are unavoidable circumstances.

Refusal to Conclude Experience Agreements

Article 6

In any of the following cases, ROOM may decline to honor the Experience Agreement.

• (1) The request for experience is not made in accordance with this Terms and Conditions.
• (2) ROOM is fully booked and there are no rooms available.
• (3) The person intending to experience at ROOM is deemed to have violated applicable laws, public order or public morals.
• (4) The person intending to experience at ROOM is clearly infected with an infectious disease.
• (5) The person makes demands on ROOM exceeding the reasonable extent.
• (6) Experience cannot be provided due to Acts of God, failure of facilities or other unavoidable circumstances.
• (7) Any of the following items apply to the person intending to experience ROOM.
  • ① Such person is a member of or in any way affiliated with a violent organization, an enterprise or organization affiliated with a violent organization, an organization that conducts radical action or other antisocial organization (hereinafter collectively referred to as a“Violent Organization”).
  • ② Such person is a member of a company or other organization whose operations are controlled by a Violent Organization or affiliate thereof.
  • ③ Such person is a legal entity which has an officer (director, executive officer, or any other equivalent person), employee, related person, etc. related to a Violent Organization.
  • ④ Such person accepts the use of its name to a Violent Organization.
  • ⑤ Such person commits significant disturbance of other guests of ROOM, by words or action.
  • ⑥ Such person makes demands by violence, or otherwise makes demands on ROOM or its employees exceeding the reasonable extent.

The Guests’ Rights of Cancellation

Article 7

1. Guests may cancel Experience Agreements at any time by notifying ROOM.
2. If Guests cancel Experience Agreements, in whole or in part, for reasons due to Guests, (unless ROOM requested a payment of an experience fee specifying a payment date as stipulated in Article 3 Paragraph 2 above, and the Guests cancelled Experience Agreements before such payment), Guests shall be liable for payment of a cancellation fee as specified in Table 2. However, in the event of a special agreement as described in Article 4 Paragraph 1 above, Guests shall be liable for payment of such cancellation fee. However, provided only if ROOM notifies, when entering into a special agreement, Guests their duty to pay the cancellation fee.
3. If Guests do not arrive at ROOM by 8:00 pm on the first day of reservation (or within two hours of the expected arrival time notified by Guests in advance) without notifying ROOM, such Guests’ reservation may be deemed to be cancelled.

ROOM’s Rights of Cancellation

Article 8

1. ROOM may cancel Experience Agreements in the event of any of the following.

• (1) The person intending to experience at ROOM is deemed to violate or has violated applicable laws, public order or public morals during the experience.
• (2) The person intending to experience at ROOM is clearly infected with an infectious disease.
• (3) The person makes demands exceeding the reasonable extent with respect to the experience.
• (4) ROOM is unable to provide experience due to Acts of God and other force majeure events.
• (5) In the case of smoking in bed, mischievous use of fire extinguishing equipment, or other actions prohibited by ROOM’s terms of use (“Terms of Use”) (insofar as they involve matters necessary for fire safety).
• (6) Guests provide access to non-registered visitors under 21 years old.
• (7) Guests bring their pets or other animals into the ROOM.
• (8) Any of the following items apply to Guests.
  • ① Such Guests are members of or in any way affiliated with a Violent Organization.
  • ② Such Guests are members of a company or other organization whose operations are controlled by a Violent Organization or affiliate thereof.
  • ③ Such Guests are members of a legal entity which has an officer (director, executive officer, or any other equivalent person), employee, related person, etc. related to a Violent Organization.
  • ④ Such Guests accept the use of their names to a Violent Organization.
  • ⑤ Such Guests commit significant disturbance of other guests of ROOM, by words or action.
  • ⑥ Such Guests make demands by violence or threat of violence against, or otherwise make demands on ROOM or its employees exceeding the reasonable extent.
  • ⑦ Such Guests violate this Terms and Conditions, Terms of Use, etc.

2. If ROOM cancels Experience Agreements as described in Paragraph 1 above, ROOM shall not charge the Guest for any experience services not yet provided.

Registration of Experience

Article 9

1. Guests shall register the following information at ROOM on the first day of their experience.

• (1) Guests’ name, age, sex, address and occupation
• (2) If Guests are not Taiwanese (R.O.C.) citizens, their nationality, passport number, point and date of entry to Taiwan(R.O.C.), and a copy of a passport.
• (3) Expected experience date and time.
• (4) Other items as specified by ROOM.

2. If Guests choose to pay the fees described in Article 12 below by means other than cash, such as experience certificates or credit cards, it shall be indicated at the time of registration described in Paragraph 1 above.

Times of Use of Guest Suites

Article 10

1. The Guests are only able to use the allocated rooms within the time ROOM specifies, unless otherwise stipulated as an experience plan. In the case of a continuous experience of two or more days, Guests may use the rooms throughout the day on all days except the date of arrival and departure.
2. Notwithstanding Paragraph 1 above, ROOM may permit the use of the rooms outside the hours described in Paragraph 1 above. In such cases, Guests will pay additional fees specified by ROOM.

Compliance

Article 11

During their experience, Guests shall comply at all times with ROOM’s Terms of Use (including and not limited to guidance, warnings, information, etc.), as posted in ROOM’s premises.

Payment

Article 12

1. Breakdown and calculation of the experience fees, etc. payable by the Guests are provided in Table 1.
2. Guests will pay the experience fees, etc. as described in Paragraph 1 above at the front desk in cash, or otherwise by experience certificates, credit cards, or other equivalent forms accepted by ROOM, at the time of Guests’ departure or when ROOM charges the bill.
3. After ROOM provides Guests with access to rooms, even if they choose not to experience in or use such rooms, ROOM shall nonetheless charge the experience fee to Guests.

Responsibilities of ROOM

Article 13

If ROOM caused damage to Guests due to Experience Agreements, or performance or nonperformance thereof, ROOM shall compensate Guests for such damage. However, the same will not apply if such damage is due to reasons for which ROOM is not liable.

Handling of Bailed Goods, etc.

Article 14

1. In the event of damage to any cash, valuables or other goods bailed at ROOM by Guests, ROOM shall not compensate Guests for such damage.

Storage of Guests’ Hand Luggage and Personal Effects

Article 15

1. If the Guests’ luggage arrives at ROOM before Guests, only if ROOM accepts such arrival in advance, ROOM shall be responsible for storing such luggage, and ROOM shall return it to Guests when they check in.
2. If Guests’ hand luggage and personal belongings are found left at ROOM after their check out, ROOM, in principle, shall wait for inquiries from Guests and ask for instructions. If no instructions are given from Guests, ROOM will handle it by ROOM’s rules based on Lost Property Act or directions, instructions, etc. of the local police station. Furthermore, cash and valuables will be delivered to the nearest police station within 7 days (including the day on which they are found), and foods, drinks, or insanitary goods will be promptly handled by ROOM’s rules.
3. ROOM’s responsibility regarding Paragraph 1 is as described in Article 15 Paragraph 1 and responsibility regarding Paragraph 2 is as described in Article 15 Paragraph 2.

Responsibilities of the Guest

Article 16

In the event of damage to the interior, artworks, art furniture or selected products of ROOM due to Guests’ intention or negligence, Guests shall compensate damages to ROOM.

Severability

Article 17

1. If any provision of the Terms and Conditions, Terms of Use, etc. is found invalid under law, the validity of the remaining provisions will not be in any way affected.
2. If any provision of the Terms and Conditions, Terms of Use, etc. is found invalid or cancelled in relation to certain Guests, the validity of the provisions in relation to the remaining Guests will not be in any way affected.

Governing Law

Article 18

The validity, construction, and performance of the Terms and Conditions, Terms of Use, etc. will be governed in the laws of Taiwan (R.O.C.).

Amendment

Article 19

If ROOM deems necessary, ROOM may amend this Terms and Conditions. If ROOM decides to make such amendment, until the date 1 month prior to the effective date of such amendment, ROOM will announce such amendment, amended Terms and Conditions, and its effective date on the homepage of ROOM (https://roomartprojects.com/ )

Table 1 Breakdown of Experience Fees, etc. (Related to Article 2 Paragraph 1 and Article 13 Paragraph 1)

Details

Total payable by the Guest	Experience fee	1. Basic experience fees {for 24 hours} 2. Service charge (“1.” (described above) multiplied by a percentage which ROOM specifies)
	Additional fees	3. Collection fee of artworks, art furniture, art toy or selected products in ROOM. 4. Fees for meals and drinks and other user fees] 5. Other additional fee.
	Taxes	Consumption Tax

Notes

1. The basic experience fees is $8,000 NTD per/ 24hrs.
2. For both 1 or 2 adults experience ROOM, the experience fees will be the same ($8,000 NTD per/ 24hrs )

Table 2 Cancellation Policy

• Free cancellation for 48 hours, as long as the guest cancels at least 14 days before check-in (time shown in the confirmation email)
• After that, guests can cancel up to 7 days before check-in and get a 50% refund of the experience fee, and the cleaning fee, but not the service fee